:root{--primary: #6366f1;--primary-light: #818cf8;--primary-dark: #4f46e5;--primary-glow: rgba(99, 102, 241, .25);--accent: #8b5cf6;--accent-light: #a78bfa;--success: #10b981;--success-light: #d1fae5;--warning: #f59e0b;--warning-light: #fef3c7;--danger: #ef4444;--danger-light: #fee2e2;--info: #3b82f6;--info-light: #dbeafe;--bg-base: #f5f5f4;--bg-surface: #ffffff;--bg-elevated: #ffffff;--bg-muted: #f0efed;--bg-subtle: #fafaf9;--text-primary: #1c1917;--text-secondary: #57534e;--text-muted: #a8a29e;--text-inverse: #ffffff;--border-default: #e7e5e4;--border-subtle: #f0efed;--border-strong: #d6d3d1;--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 20px;--radius-2xl: 24px;--radius-full: 9999px;--shadow-xs: 0 1px 2px rgba(0,0,0,.04);--shadow-sm: 0 2px 8px -2px rgba(0,0,0,.06);--shadow-md: 0 4px 16px -4px rgba(0,0,0,.08);--shadow-lg: 0 8px 32px -8px rgba(0,0,0,.12);--shadow-xl: 0 16px 48px -12px rgba(0,0,0,.16);--shadow-glow: 0 0 24px var(--primary-glow);--shadow-card: 0 1px 3px rgba(0,0,0,.04), 0 4px 12px -2px rgba(0,0,0,.06);--glass-bg: rgba(255, 255, 255, .72);--glass-border: rgba(255, 255, 255, .5);--glass-blur: 16px;--transition-fast: .15s cubic-bezier(.4, 0, .2, 1);--transition-base: .25s cubic-bezier(.4, 0, .2, 1);--transition-slow: .4s cubic-bezier(.4, 0, .2, 1);--transition-spring: .5s cubic-bezier(.34, 1.56, .64, 1);--sidebar-width: 272px;--sidebar-collapsed: 72px;--header-height: 64px}*,*:before,*:after{box-sizing:border-box}html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility}body{font-family:Inter,Sarabun,system-ui,-apple-system,sans-serif;background-color:var(--bg-base);color:var(--text-primary);line-height:1.6;margin:0;overflow-x:hidden}::selection{background-color:var(--primary);color:#fff}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.custom-scrollbar::-webkit-scrollbar{width:4px}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes fadeInUp{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}@keyframes fadeInDown{0%{opacity:0;transform:translateY(-12px)}to{opacity:1;transform:translateY(0)}}@keyframes 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border-glow{0%,to{border-color:var(--primary-light)}50%{border-color:var(--accent)}}.animate-fade-in{animation:fadeIn var(--transition-base) ease-out both}.animate-fade-in-up{animation:fadeInUp var(--transition-slow) ease-out both}.animate-fade-in-down{animation:fadeInDown var(--transition-slow) ease-out both}.animate-fade-in-scale{animation:fadeInScale var(--transition-spring) both}.animate-slide-in-right{animation:slideInRight var(--transition-slow) ease-out both}.animate-slide-in-left{animation:slideInLeft var(--transition-slow) ease-out both}.animate-shimmer{background:linear-gradient(90deg,transparent 25%,rgba(255,255,255,.5) 50%,transparent 75%);background-size:200% 100%;animation:shimmer 1.5s infinite}.animate-pulse-glow{animation:pulse-glow 2s infinite}.animate-float{animation:float 3s ease-in-out infinite}.animate-gradient{background-size:200% 200%;animation:gradient-shift 8s ease infinite}.stagger-children>*{animation:fadeInUp var(--transition-slow) ease-out 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16px;background:var(--bg-subtle);border:1.5px solid var(--border-default);border-radius:var(--radius-md);font-size:.925rem;font-family:inherit;color:var(--text-primary);transition:all var(--transition-fast);outline:none}.modern-input:focus{background:var(--bg-surface);border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow)}.modern-input::placeholder{color:var(--text-muted)}.modern-input-label{display:block;font-size:.78rem;font-weight:700;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.04em;margin-bottom:6px}.modern-select{width:100%;padding:12px 36px 12px 16px;background:var(--bg-subtle);border:1.5px solid var(--border-default);border-radius:var(--radius-md);font-size:.925rem;font-family:inherit;color:var(--text-primary);transition:all var(--transition-fast);outline:none;cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' 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20px;font-size:.875rem;font-weight:700;font-family:inherit;border:none;border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast);outline:none;white-space:nowrap;text-decoration:none}.btn:active{transform:scale(.97)}.btn:disabled{opacity:.55;cursor:not-allowed;transform:none}.btn-primary{background:linear-gradient(135deg,var(--primary) 0%,var(--accent) 100%);color:#fff;box-shadow:0 2px 8px -2px #6366f166}.btn-primary:hover:not(:disabled){box-shadow:0 4px 16px -4px #6366f180;filter:brightness(1.05)}.btn-secondary{background:var(--bg-subtle);color:var(--text-primary);border:1.5px solid var(--border-default)}.btn-secondary:hover:not(:disabled){background:var(--bg-muted);border-color:var(--border-strong)}.btn-ghost{background:transparent;color:var(--text-secondary)}.btn-ghost:hover:not(:disabled){background:var(--bg-muted);color:var(--text-primary)}.btn-danger{background:linear-gradient(135deg,#ef4444,#dc2626);color:#fff;box-shadow:0 2px 8px -2px #ef444466}.btn-danger:hover:not(:disabled){box-shadow:0 4px 16px -4px #ef444480;filter:brightness(1.05)}.btn-success{background:linear-gradient(135deg,#10b981,#059669);color:#fff;box-shadow:0 2px 8px -2px #10b98166}.btn-success:hover:not(:disabled){box-shadow:0 4px 16px -4px #10b98180;filter:brightness(1.05)}.btn-lg{padding:14px 28px;font-size:1rem;border-radius:var(--radius-lg)}.btn-sm{padding:6px 14px;font-size:.78rem;border-radius:var(--radius-sm)}.btn-icon{width:40px;height:40px;padding:0;border-radius:var(--radius-md)}.btn-icon.btn-sm{width:32px;height:32px}.badge{display:inline-flex;align-items:center;gap:5px;padding:4px 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var(--border-default);background:var(--bg-subtle);gap:16px;flex-wrap:wrap}.section-title{font-size:1.05rem;font-weight:800;color:var(--text-primary);display:flex;align-items:center;gap:10px}.section-body{padding:24px}.section-footer{padding:14px 24px;border-top:1px solid var(--border-default);background:var(--bg-subtle)}.search-input-wrapper{position:relative;display:inline-flex;align-items:center}.search-input-wrapper svg{position:absolute;left:14px;color:var(--text-muted);pointer-events:none}.search-input{padding:10px 16px 10px 42px;background:var(--bg-surface);border:1.5px solid var(--border-default);border-radius:var(--radius-full);font-size:.875rem;font-family:inherit;color:var(--text-primary);transition:all var(--transition-fast);outline:none;width:260px}.search-input:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow);width:300px}.search-input::placeholder{color:var(--text-muted)}.pagination-container{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;gap:16px;flex-wrap:wrap;font-size:.82rem;color:var(--text-secondary)}.pagination-btn{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:var(--radius-sm);border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-secondary);cursor:pointer;transition:all var(--transition-fast)}.pagination-btn:hover:not(:disabled){background:var(--primary);color:#fff;border-color:var(--primary)}.pagination-btn:disabled{opacity:.4;cursor:not-allowed}.timeline{position:relative;padding-left:28px}.timeline:before{content:"";position:absolute;left:8px;top:0;bottom:0;width:2px;background:linear-gradient(to bottom,var(--primary-light),var(--border-default));border-radius:2px}.timeline-item{position:relative;padding-bottom:20px;animation:fadeInUp 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infinite;border-radius:var(--radius-sm)}.skeleton-text{height:14px;width:80%;margin-bottom:8px}.skeleton-title{height:20px;width:50%;margin-bottom:12px}.skeleton-avatar{width:44px;height:44px;border-radius:50%}.skeleton-card{height:120px}.sidebar-item{display:flex;align-items:center;gap:12px;padding:11px 16px;border-radius:var(--radius-md);font-size:.875rem;font-weight:600;color:var(--text-secondary);cursor:pointer;transition:all var(--transition-fast);border:none;background:none;width:100%;text-align:left;position:relative}.sidebar-item:hover{background:var(--bg-muted);color:var(--text-primary)}.sidebar-item-active{background:linear-gradient(135deg,var(--primary) 0%,var(--accent) 100%);color:#fff;box-shadow:0 2px 8px -2px #6366f166}.sidebar-item-active:hover{background:linear-gradient(135deg,var(--primary) 0%,var(--accent) 100%);color:#fff;filter:brightness(1.05)}.accent-strip-warning{border-left:4px solid var(--warning)}.accent-strip-info{border-left:4px solid var(--primary)}.accent-strip-danger{border-left:4px solid var(--danger)}.accent-strip-success{border-left:4px solid var(--success)}.priority-normal{background:var(--bg-muted);color:var(--text-secondary)}.priority-urgent{background:#fef2f2;color:#dc2626;border:1px solid #fecaca}.priority-express{background:linear-gradient(135deg,#ef4444,#dc2626);color:#fff}.chat-bubble{max-width:75%;padding:12px 16px;border-radius:var(--radius-lg);font-size:.9rem;line-height:1.5;animation:fadeInUp var(--transition-fast) ease-out both}.chat-bubble-self{background:linear-gradient(135deg,var(--primary),var(--accent));color:#fff;border-bottom-right-radius:4px;margin-left:auto}.chat-bubble-other{background:var(--bg-muted);color:var(--text-primary);border-bottom-left-radius:4px}.text-gradient{background:linear-gradient(135deg,var(--primary),var(--accent));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.border-gradient{border:double 2px transparent;border-radius:var(--radius-lg);background-image:linear-gradient(var(--bg-surface),var(--bg-surface)),linear-gradient(135deg,var(--primary),var(--accent));background-origin:border-box;background-clip:padding-box,border-box}.divider{height:1px;background:var(--border-default);margin:16px 0}.truncate-2{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}input[type=checkbox]{accent-color:var(--primary)}@media(max-width:768px){.search-input{width:100%}.search-input:focus{width:100%}}@media print{body{-webkit-print-color-adjust:exact!important;print-color-adjust:exact!important;font-family:Sarabun,sans-serif!important}.glass-sidebar,.glass-header,.no-print{display:none!important}.section-card{box-shadow:none!important;border:1px solid #ddd!important;break-inside:avoid}}